Verzendbeleid

Delivery

Delivery takes place while stocks last.

Delivery takes place at Royal Rolling Paper unless the parties have agreed upon otherwise.

Delivery of products ordered online takes place at the address indicated by the customer.

If the agreed price is not paid on time, Royal Rolling Paper has the right to suspend its obligations until the agreed price is fully paid.

In the event of late payment, the customer is automatically in default, and hereby he cannot object to late delivery by Royal Rolling Paper.

Delivery period

Any delivery period specified by Royal Rolling Paper is indicative and does not give the customer the right to dissolution or compensation if this period is not met with, unless the parties have expressly agreed otherwise in writing.

The delivery starts once the customer has fully completed the (electronic) ordering process and received an (electronic) confirmation of his order from Royal Rolling Paper.

Exceeding the specified delivery period does not entitle the customer to compensation or the right to terminate the contract, unless Royal Rolling Paper cannot deliver within [number of days late] or if the parties have agreed upon otherwise.

Actual delivery

The customer must ensure that the actual delivery of the products ordered by him can take place in time.

Transport costs

Transport costs are on behalf of the customer, unless the parties have agreed upon otherwise.

Packaging and shipping

If the package of a delivered product is opened or damaged, the customer must have a note drawn up by the forwarder or delivery person before receiving the product. In the absence of which Royal Rolling Paper may not be held liable for any damage.

If the customer himself takes care of the transport of a product, he must report any visible damage to products or the packaging prior to the transport to Royal Rolling Paper, failing which Royal Rolling Paper cannot be held liable for any damage.

Storage

If the customer orders products later than the agreed delivery date, the risk of any quality loss is entirely for the customer.

Any extra costs as a result of premature or late purchase of products are entirely at the customer’s expense.